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Diners Club & I Talk Fierce Loyalty

At Social Media Marketing World this week, Eduardo Tobon, CEO of Diners Club International, and I sat down to talk about Fierce Loyalty. You can check out our conversation below. Enjoy!

The Awesome Fierce Loyalty Book Launch Street Team

My Book Launch Street Team swung into action well before the book was ever launched and because of their hard work, Fierce Loyalty hit the #1 spot in the Customer Service category on Amazon on the ver