Fierce Loyalty Roundup of Articles, Resources, Tips & Tricks 9/28
Welcome to this week’s edition of the Fierce Loyalty Web Roundup. This is the place I share great stuff I’ve found all across the web to help you as you build your Fiercely Loyal Community.
BTW, I’ve gotten some inquires about how to be included in the roundup. At the moment, I pull them from my own reading around the web on on my social media channels. If you think you’ve got something that I should include, tweet me about it @SarahRobinson or click on contact me and send me a note with a link. I’m always looking for good reading.
And now to the roundup!
Twitter Chats about Community Building
(Just search on the hashtag to find the conversation thread)
#cmgrchat – Founded by Jenn Pedde (@JPedde) and Kelly Lux (@KellyLux /@iSchoolSU), this chat serves as a community to discuss ideas, foster collaboration, and act as a resource for all of those working in this ever changing industry.
Articles and Blog Posts:
The Relationship Between Customer Service & Community Management: http://t.co/lp2uW3xu
Metrics for Building, Scaling, and Funding Social Movements: http://t.co/lAk3y9EG
My New Favorite Community Case Study:
Grey Poupon’s Society of Good Taste. Brilliant. Simply Brilliant. https://www.facebook.com/greypoupon
And now for two shameless plugs:
#1 – My son is in the middle of his Cub Scout Popcorn Sale and he made a video commercial to tell you all about it. Plus, if you purchase $50 or more, I’ll send you a copy of my book. Check it here.
#2 – If you haven’t had a chance to learn more about my book, Fierce Loyalty: Unlocking the DNA of Wildly Successful Communities, you can do that here (the Kindle version is just $2.99 for a limited time): http://FierceLoyaltyBook.com.
Have a FANTASTIC Weekend everyone!!!