We are an Engagement Consultancy.

Create a Fiercely Loyal Community of Brand Advocates. Develop a Legendary Culture for Your Internal Team.

We provide:
  • Community audits and assessments.
  • Community building strategic plans.
  • Metrics and KPIs.
  • Training for key employees.
  • Strategic implementation.
How Can We Help You?
American Express  - Inc. - MSNBC - Dun and Bradstreet - Forbes

From the Blog


Alias: The Secret to Understanding Your Community

Do you understand your community members? Do you truly “get” what a member regularly experiences? Are you dialed into their wants, needs, frustrations and successes in the community that you’ve built? When I work with my clients, our early discussions center around these questions. usually they quickly answer “Oh yes, we understand them.” When I […]

The Fierce Loyalty Field Report

What’s Useful, Actionable and Relevant Right Now