We are an Engagement Consultancy.

Create a Fiercely Loyal Community of Brand Advocates. Develop a Legendary Culture for Your Internal Team.

We provide:
  • Community audits and assessments.
  • Community building strategic plans.
  • Metrics and KPIs.
  • Training for key employees.
  • Strategic implementation.
How Can We Help You?
American Express  - Inc. - MSNBC - Dun and Bradstreet - Forbes

From the Blog


Fierce Loyalty Roundup 11.21.14 Doing Good, Taking Risks & a Crisis

This a special pre-Thanksgiving Fierce Loyalty Roundup. I’ve got some really exciting and wonderful things to share with you, so let’s get right to it! First, the community and community leader that inspire me every single day. The very best presentation I did this year was when I told his story and the Vocus Users […]

The Fierce Loyalty Field Report

What’s Useful, Actionable and Relevant Right Now